Scott Harris of CUSTOM CYCLE RESCUE IS UNBELIEVABLY GREAT!!!
Listen to my horrible experience with Phenomenal Towing LLC before i met up with Scott.
Phenomenal Towing LLC
2039 W. Bonanza Rd.
Las Vegas, NV 89106
(619) 559-4444
https://www.freightconnect.com/carrier/5828cc34be11a42495285835
9/7/17.
RUN FROM THESE PEOPLE.
I have motorcycle towing service through Kawasaki. My motorcycle wouldn't start. I called Kawasaki on 9/7/17 and they sent out PHENOMENTAL TOWING SERVICE (who they contract with). It took over 2 hours to get where I was. I called their office (dispatch hardly speaks English) but, they said was already on way.
Driver showed up and, in broken English, he told me he "didn't know the first thing about motorcycles." What??? He's getting paid to tow a motorcycle and doesn't know the first thing about motorcycles? He told me I needed to help him load it on his tow truck (this gigantic flatbed truck that could fit another truck on).
I told him I had had triple by-pass surgery and was not gonna help him load a big, heavy-duty motorcycle on his truck in 110 degree heat in Las Vegas; that's his job; that's what he's getting paid for. If needed help, should bring help; he knew FULL WELL where he was going and what the job entailed before ever came out to me. Do not depend on the customer with heart disease to help him.
He went back to his truck and talked to dispatch again. He came back and asked me if there was anyone else in house who could help him. There wasn't'. He got back into his truck and left. No explanation; no help; no nothing. What if I was standing in the hot sun (which fortunately I wasn't) on a major expressway in Vegas (where I am) in 110 degree heat without any water? You want a jerk company like this to show up to help you???
I called Kawasaki back and within 1 hour they sent me Scott Harris from CUSTOM CYCLE RESCUE in Vegas. This guy truly is PHENONMENIAL!!!!! Within 1 minute, Scott had cycle loaded and on his way. He had all special equipment and straps and truck to properly haul a motorcycle; whereas, Phenomenal Towing LLC had none of that and didn't even know how to get it on their truck without help, much less properly strap it down.
U CAN DEPEND ON CUSTOM CYCLE RESCUE!!!