My wife reserved a Toyota suv 2 weeks ahead of time for the memorial weekend. Got there at 8am , suv we wanted is not available. They gave us a jeep patriot instead, but they had to drive us to the decatur location to pick it up! Whats the use of reserving if theyre theyre not available! And they are so unorganized. This place is not managed correctly. Never again im coming to this place. Parking is a hastle too. A rent a car with lack of parking space. What a joke!