Honestly, I wish every purchase I've made was as pleasurable as this one. You can book an appointment online through their website (thank you for the much desired convenience!) and Diane will be contacting you with any additional questions. I'm a first time home buyer and she helped me realize I didn't need some of the inspections I ordered. Got that portion of the cost refunded immediately! Jason was thorough in his inspection and explained everything to me, which I used to have the seller pay for a few minor repairs. Couldn't recommend them enough!