For a franchised business, you would expect similar product quality across the board. However, this location was an absolute disappointment.
The check-in offer, the Mango Twist, was not offered despite being available on the Yelp App. The tone in attitude given by the hostess was quite rude when I showed her the offer on my phone.
In addition, this location did not offer tapioca and only accepted cash. Definitely not professional if you compare to the usual locations. If you want less ice in your drinks, STRESS IT! I seem to have received regular ice despite asking for less.
Chatime Lovers, save your money and use it to make a trek to a REAL location down the road at the Warden location. You will not regret it.