I've been a AAA member for less than a month and already regret joining. I should have looked at the reviews here before banking on the AAA reputation. I bought a used car from a private seller last Friday (7/8) and took it to this AAA Auto Repair shop for inspection and repairs. I spoke with Jeff and asked for an estimate on all needed repairs so I could decide if I could do everything within my budget or would need to wait on some items. I was told the inspection should be done that afternoon or Saturday. By Saturday around 11:30 am, I had yet to hear back. I called and had to leave a message. A few hours later, I still had not had my call returned and they were closing soon. I called again and spoke with Debbie, who told me Jeff was off until Monday. She tried to help me, but the inspection had still not been completed. I then contacted AAA member services to express my disappointment and frustration as there was no contact information for the office manager listed. On Monday morning, I was told management would contact me as soon as possible. It's been over 24 hours and I still have not heard from a manager. I did hear from both Jeff and Debbie yesterday, but each time I talk to someone, the costs and repairs continue to increase. I am also still without a car. Jeff offered to get a rental car yesterday afternoon, but as I was told my car should be ready today, I declined. Today is now half over and I still have yet to hear from ANYONE in the office for an update. At this point, I will end up over my budget and regret both joining AAA and taking my car there.