Had to add an update to this glorious place! The wife and I went in to pick out a wedding band for me a couple of weeks ago. It wasn't quite as intricate of a process as picking out her rings because we didn't want anything fancy for me. No diamonds or anything crazy like that, plus I'm already fairly familiar with the different types of available metal. I decided due to sizing, cleaning, and various other things I would stick with white gold or platinum. As usual the staff is incredible, knowledgeable, friendly, and very helpful. Within a half hour we picked out a ring for me and sent it out for sizing. Upon picking it up it was still a little loose, and I was aware the sizing bands aren't always true to fit due to the very flat shape they have. So we sent it back out to have it taken down another half a size, smooth easy process. The ring was ready within 72 hours. Then I decided to chat with a clerk at the front on my way out about scratching, regular cleanings, ect. She then informed me if I decide I want to try a different style of brushing on my ring when I bring it in for cleaning there are multiple styles I can try, and they are all free with my included warranty. We will be back to get my lady some pearls, and whatever other jewelry needs we have in the future. You've made a life long customer of us Mr. Shane & associates.