It is hard to find a dry cleaner that is both lazy and incompetent, but this establishment has managed to achieve both. I took a suit in that was not new (had been dry cleaned a few times) that had no problems. When I wore it after picking it up, i noticed a horrible double crease on both pant legs. Making it worse was I realized this after leaving home and had to wear the pants that way all day! I took it back to them and told them to fix the crease. When I picked the pants up the double crease was still there despite having asked them to fix it. When I asked time to fix the crease, they said they could not and did not even offer to try. They blamed the suit for the double crease but it was fine BEFORE they ruined it.
Incompetence and sloth....you have been warned.