Shella is very nice prompt and does an awesome job! Her prices are reasonable and with her being independent she's very accommodating with her appointments and doesn't take walk ins and make you wait. The only time that may happen is if her previous client is late which puts her behind, but reasonable people can definitely understand that with her being independent and working by herself. I'm happy with her, her work and attitude! It is apparent that she takes customer service very seriously. The picture of the yellow doesn't do them justice, I received compliments every day on the trip I just took!