Just updating...being a huge fan of their food, it's hard to be negative. But it's the service that is so frustrating. They always seem to forget to give something you pay for. Easy to catch when eating inside. But feeling rushed in their - always - insanely long drive-thru line, double checking is delayed at times just to get out of the way. So frustrating! When a customer pays for something, the paid order should be checked to make sure the entire order is set before sending out. Ugh! I'll drive to the Tempe location from now on.