I have had pretty decent luck so far with them treating my pain. I am communicative and not accusatory when I go. I understand people are in pain - this puts them in a bad mood, so really, stop and think about the grumps this place sees all day, every day. Be kind, be communicative, if you don't like what's happening - YOU need to take charge of your health and perhaps explain your pain or situation better. Again, I've liked everyone I've encountered, they've been understanding, compassionate and helpful as much as they are able to be. I have had to wait at times, but this place is busy and I understand some peeps may take longer than planned, it happens.