What an awesome company! They truly work with you and your insurance company to get the job done. You can talk with the contractor directly. They keep in contact via phone and email. They also keep their appointments and are respectful of you and your time. My insurance company was not going to cover the mold containment and elimination because they did not think there was that much mold behind the wet ceiling. The insurance company quoted a 10-15 year statute. This contractor spoke to the insurance company on my behalf and got it fully covered! Who wants to expose anyone to even a tiny bit of mold? Would you put your baby in that environment? Bravo to this company. Any work I need done, I'm calling them first!