So I went back today, hoping that my experience was a single bad incident. This time I stayed clear of their bagels and went for one of their Italian Grilled Sandwiches, which seemed decent. I secretly hoped that given the price at $7, it would be a tad better than the previous day's horror.
Unfortunately, even as I just opened the sandwich, my stomach screamed in protest. It was the same, gooey, prepared mess as before. The chicken (which wasn't even cut, so the two halves of the sandwich weren't separate) was tough, dry, and flavorless. The vegetables were overdone and gooey. I suspect the whole thing was made in a microwave because even the bread had lost its texture. Needless to say, after a single bite, I donated my meal to the trash can.
I stand by my last review; this place has got to be one of the worst places I have ever eaten.