I visited this store for the first time yesterday, shopping for some patio furniture as a birthday gift. I was ably assisted in my shopping by Sylvia, the home department manager, and another employee whose name I didn't get. When I couldn't find two lounges of the same type, they spent a lot of time on the phone to other locations searching for the style I wanted. I finally settled on two "relaxer" chairs at that store. Throughout the process, Sylvia and the other employee were consistently friendly and efficient. Great customer service.