Pretty fantastic, seamless experience at Folicle from beginning to end. First time client. Very welcoming, hospitable front desk. Edward, the owner, and his assistant, Chris, were very attentive, genuinely sincere & very much engaged throughout the entire process. He converted some nasty damage from prior treatments at a different salon to a head of hair that looked & felt so healthy. It made me almost forget what happened. Edward is a true artist in the field, a real caring professional who knows how clients should be treated, makes certain his staff follows suit & of course, can turn a pretty bad hair day into a really great one.