I've been meaning to try Cagney's for a while now and finally got to take my dad there today for Father's Day.
Overall:
Food: 10/10
Setting: 10/10
Service: 6/10
Here's why:
I absolutely love the lighting and ambience of the restaurant. Everything from the dim purple lights to the comfortable booths to the tabletop candles made it look and feel classy.
My dad ordered the regular cut roast prime rib ($36) and I ordered the BBQ pork back ribs ($33). His came with vegetables and mashed potatoes; mine came with fries. Of the two, I definitely recommend the prime rib. It's tender and seasoned to perfection. The vegetables top it off very well. As for the pork back ribs, I would've preferred some vegetables on the side. The servings for both were huge and neither of us finished our plates. Overall, the food was amazing--the prime rib was the best meat I've had at any restaurant I've been to.
However, the service was a little off. Once seated, we had to wait around 10 minutes for our waiter to come to our table to take our order, even though the restaurant was fairly empty. Immediately after saying our orders, he forgot them and asked us again. Along with our meals, we ordered the cactus lychee martini but even after we had finished half our meal, the drink hadn't arrived. I asked the waiter about it and he seemed to have completely forgotten about that order and only went back to get us our drink when we had almost finished eating.