I am so happy with my hair and my experience at Queen's Shop! I had a cut and colour with Nicole. It was a pretty significant change from grown out bleach blond shoulder length to long asymmetrical pixie with warm brown and copper tones. Initially they were booked up on the days I had free but I got a call and they fit me in quickly. Nicole took the time to talk about my daily hair routine and my idea for my cut and colour. She explained the process as she went which was nice and offered some good suggestions and changes to my initial idea. I love love love how the color and cut came out! In fact, this is the best hair cut I have ever had! I have fine hair that tends to look blah if I do not blow dry it and use a lot of product to get body but, this cut looks great without any styling - just wash and let air dry and I feel great! Nicole also offered to style my hair with some curl for fun at the end which was awesome as it gave me an idea how to do it myself later on. It looked super cute! This new mom needed a pick me up and I got one. I highly recommend Queen's shop and Nicole :)