We all have Cox because it is the only cable provider in the valley and I'm tired of it. CenturyLink only offers abysmal internet speeds, the highest of which is still slower than the slowest Cox can offer. While this may seem like a win for Cox, it is still a loss for the consumer. Cox's monopoly over the valley's internet means that they can charge whatever the hell they feel like charging you and also tack hidden fees on your next bill. When I lived in Los Angeles, I had Time Warner, in which I was paying less for faster speeds, with UNLIMITED bandwidth up or down, and it was reliable to say the least. Excellent customer service and product.
Google is charging only $70 for 1GB of bandwidth, granted it is only in select cities, and a very expensive on their part. Hopefully they roll out Google fiber optic into Phoenix, because it really needs new competition out here. If you don't know much about internet speeds, you are paying $70 for Cox PREMIER @ up to 50MB vs Google Fiber Optic same price, for 1000MB. I don't even think the average person needs over 50 or 150MB/s speeds, but we don't want to be giving up our first born child just so my computer can watch a 2 minute video at 1080p.
The sad part is, no matter how many reviews go on this, they are still the only place we can go, and it won't make a difference anyway.