I wouldn't even give them 1 star. People there are Very RUDE and not customer friendly and do not believe in "Customer Satisfaction" at All!! I got 4 Palm Trees and 3 Rose Bushes with a 1 year warranty. I thought, like Home Depot, I would just get refund back on card, because they all died within a Month. NO, they make you shop there by giving you an "in-store" credit. So I get another Palm Tree and I used my "in-store" credit THEY made me get, to buy it, and told me by using that it voids out the 1 year warranty on the palm tree I was buying. Lol. What? Then I buy a broken turtle from their pond in back which I got for a discount and went back week later to buy the other 2 broken ones to set around my pond and a Manager, Jeremy Rudely says I can't buy it, that the 1 I got was a 1-time courtesy. Again, Lol, What?? LAST BUT NOT LEAST...when you walk in the store they have samples of rocks (which I found out are aged with time), so liking the color of one of them "Rainbow", I order 12 TONS for my backyard. It gets unloaded and it's a "pink" in color...NOT what I saw and thought I was ordering. So I go up there and was told by a Manager, Jim that they will take it back for a $150.00 "re-stock" fee. Again, lol, What?? I told him that was not what was on display...he said it turns that color with "age and time"..Sooo isn't that "MISREPRESENTATION"?? How much time and age? Am I supposed to wait what?....3 to 5 years to see my backyard turn the color I want? So needless to say, I'm stuck with 12 tons of the wrong color all in my backyard. Once I use this "in-store" credit, I AM DONE WITH STAR NURSERY AND ESPECIALLY THE LOCATION ON W. ANN ROAD, NORTH LAS VEGAS!!!!