I looked up Dr. Trinh (Elite Dental) on the internet and saw that he had very good ratings. Also, he is near my house, so I decided to go. I had a large filling in one of my back teeth, and after an examination, he stated that I needed the tooth refilled and topped off with a crown. I went through the process and opted for the upgraded crown. So far, so good.
The next problem was a filling that fell out of my front tooth. I called and the office was very receptive. I got in there the next day, and the doctor was able to re-fill the front tooth.
The woman who does the dental cleanings is very friendly and competent. In fact, all of the staff in the back are very friendly, yet get the job done. The front of the house has changed a couple of times, and the last time I was there, there were new people. They are cordial and professional, but not as down-to-earth as the actual dental staff.
I had several fillings replaced, and the doctor was very thorough. I wanted to get the amalgam out of my teeth.
One Sunday, while eating breakfast, the crown on the other side of my mouth came off of the tooth. I called the doctor's emergency line, and he called me back about an hour later. He told me to come in when they opened the next day. The doctor was able to clean up the tooth, and get an impression for a new crown. Once again, I got the upgraded crown.
I like that they are flexible when you have an emergency, and also that they are patient with you. It takes a lot to get my mouth numb, and they remembered that. Now they use products that can numb my mouth with less waiting time. If I say it hurts, they give me more and wait. I have never felt a sense of impatience from them. I think that they strive to constantly improve their customer service and send appointment reminders via the internet, and surveys to determine how to better themselves after your appointment. Recommended dentist!!