Having grown up with Pizza Hut, I was hopping to get the same taste as I had when I was a child. Made an online order. Order was ready when I arrived, but service was not so good. I paid and then the guy didn't say anything. So I thought my order wasnt ready. So i stand to the side. Then he calls me loudly and puts the pizza forcefully on the counter, with the box opened and the contents about to spill out. (Box had many contents inside.
Ordered a box with half a panoromous pizza, chicken bits and cinnamon roll.
Pizza toppings were not spread out evenly. Most of it was just dough and cheese. Overdone/ burnt. Found a hair in it as well.
Also while waiting and paying at the counter, since the kitchen is open. I could see the employees throwing things/ utensils around the toppings area and fooling around. They didn't seem like they cared.
Other than the food being ready when I arrived, not the experience I hoped for.