Possibly the worst customer service experience I've had in many years. I went in to ship a dress I had sold on eBay with my prepaid label. On the website it stated that packaging was included with the expensive shipping choice I had made. At this location I was told that was not the case and that I would have to pay 10 dollars for a box and some tape. I decided to run over to Home Depot and purchase a box and some tape myself. I put the box together and taped on my shipping label and went back to drop it off. Upon seeing the box the manager punched my box and told me that it wasn't strong enough because the tape separated from the box of it (this was a brand new cardboard box from Home Depot!). I told her I could reinforce the seal with some more tape but the box is plenty sturdy as the only content in the box was a dress. She proceeded to tell me she would not ship my already paid box unless they could stuff the box with paper and charge me 5 more dollars for it. This place is ridiculous. I wish I could say this was a one time experience though it wasn't. This location has routinely tried to play this game to charge me more for regular shipments I make. FedEx has now lost me as a customer for darn sure.