Communication: Ken returned my phone call promptly and rendered a estimate. Was always polite on the phone. Kept me updated on when he would be available to do the job.
Price: Had four other quotes for the job (which I highly encourage getting before deciding on anyone). Ken was in the same ballpark of the other estimates and settled on a fair price.
Service: Had Ken patch up a former pet door (11in x 8in). He installed insulation into the wall and patched it up perfectly. He also textured matched the surrounding wall which really is the most important step if your walls have decorative texturing (knock-down etc). Wife said he was polite and worked quickly, even patched some small dents.
Overall: A friendly and polite dry wall guy, would highly recommend!