Extremely SLOW and UNPROFESSIONAL. I live nearby and gradually realized how often this situation happens and it's becoming a norm for this place. Called ahead for take out, arrived 15mins later as instructed and found they haven't even started with my order yet. The next customer in line actually got her order ahead of me. I asked the staff for an explanation and the staffs are very impatient. She kept saying how busy they were and they have to serve whoever comes to the store first. I understand that but if you can't make it in time just don't say you can make it in 10 to 15mins on the phone. This situation did not happen just once. I wish there were zero star as an option here. Northtown Way??????????????????????????????????????????????????10?15mins??????15mins?????????????????????????????????????????????????????????????15mins?????????????10?15mins???????????????????????????????????????????????