I went to this Starbucks the day after my birthday during my trip to Cedar Point. I picked up an Ohio mug (we collect those) and went to the cash. I'd gotten a free beverage for my birthday on my app. I went in excited to for coffee and was NOT greeted by the stone-faced blonde cashier (older lady...like me lol). I pulled up my app and she didn't bother to say good morning, much less happy birthday when she saw the message on my iPhone screen. I thought that was just rude. Everyone knows you like to live up your birthday to the fullest...this visit was like having someone pop your balloon.
I visit Starbucks pretty often, but due to the rudeness of this visit and another in Toronto, I am looking for other coffee options. I ordered my regular Venti blond roast and omg... I usually slurp this down in less than 10 minutes, but the burnt taste. I couldn't even finish it. So, the lackluster greeting, failure to say Happy Birthday (which I consider a big deal), burnt coffee and not even a thank you when I purchased the mug left a bad taste in my mouth...besides the horrid coffee.
You couldn't pay me to come back to this one.