I visited My Aloha on a Friday morning with two friends. We had reserved two rental SUP's the day before and brought one with us. (They advise making reservations and we agree, as they got very busy toward early afternoon!) The girls who checked us in and got us set up were very helpful and kind. They made sure our life vests fit properly and our paddles were at the proper length. The guys brought our SUP's down to the dock and helped us launch safely. They pointed out areas we could go safely (no wake zone's).
Helpful tips: If you don't paddle with water shoes, there is a place on the dock to store your shoes. also, if you don't have a waterproof case for your phone, etc., they sell them in the store.