We had a faucet that was pouring water into our kitchen cabinets, and called Rick for help as we live in the Mountain Island Lake area, and it was late in the day. Rick responded promptly and was at our house within 20 minutes. He quickly diagnosed the problem and said he would be back the next day to install a new faucet for us. His pricing was honest and he was a genuinely nice guy. We will definitely use him again!