The rooms are spacious & are clean. The pool area is small & the drain covers that are on the bottom of the pool are orange brownish like they haven't cleaned them or they have never changed them out. The only way to get your room cleaned if you are staying more than one night is to let the front desk know because if not you will get back after being out in the city all day to you room not cleaned. Worst part is when I went to the front desk @ 5am to request toilet paper the guy wants to say that he can't find any & handed me a box of Kleenex... I couldn't believe that he told me that I couldn't get any toilet paper til after 9 when housekeeping arrived. I had to leave to buy my own toilet paper since it was an issue for him to find me some toilet paper. His attitude was horrible and when I told him I was going to make a review on the hotel he said "you can get your stuff and check out if you're going to make a review." What kind of customer service is that & what kind of employees is the company hiring!!