I was looking for a pho place for lunch when doing a bank branch visit nearby. Undecided between Pho Com Vietnam and this one for a while, I walked into this one eventually.
It was pretty much the same as other good pho places in Toronto - after you are seated, write your order on a note and hand it to the staff. Walk to the counter when you finish etc.
The order came pretty quick and they actually put a large amount of beef in my bowl. The broth tasted flavourful as well. When I was eating, there was yells/swearing outside, which gave me a bit of an uneasy feeling. I have no idea whether it is a daily scene but I felt bad for the children in the restaurants :( Also I found the joint a bit tiny. It is nice that they accommodate large groups but I personally would not bring too many friends here myself, like other Yelpers do.
Overall I would recommend this place to people who live or work nearby. Food is delicious and authentic but I think you can find pho of the same quality in other parts of GTA.
Note they take cash only.