Unfortunately I came to yelp too late after a number of bad experiences. Went to this dealer out of convenience instead of the dealer where I bought my 3 Hondas, this was my first mistake.
Bad experience 1 - had low tire pressure in two front tires of my Honda Fit. Brought it to Meadowvale Honda they looked at, diagnosed it, "fixed it", charged me and sent me on my way. Sitting in my driveway the next morning was my Fit with 2 flat tires. They admitted their error and did the work right the second time.
Bad experience 2 - my wife ran over a nail and we had a leak in our Odyssey, tire. I brought it into these folks as we were leaving the next day for our family vacation and a road trip that would cover about 6K kms including some pretty remote areas where service centres can be few and far between. I explained this and said for my family's safety it was critical we get the fix right. They plugged it and said not to worry it would be fine. Of course at my first fill up 3 hours outside of Toronto its nearly flat. It's the weekend and no service is available so I drive the next 1800 kms having to stop every 300 kms to fill it. The good folks at the first Honda dealership I find during my vacation replaced my tire and said any technician who said a plug would suffice didn't know what they were talking about. A voicemail to the service manager was never returned.
Bad experience 3 - my wife was purposefully mislead by their employees to believe a minor fix would be covered by warranty but if there was nothing wrong we'd be responsible for the cost of the diagnostic. I told her, especially since they already told her there was an obvious problem, to go ahead (I've been told the same thing on 4 different occasions by Classic Honda and not once was there a charge - BTW if you're looking for a great Honda service location go there). Sure enough they charge her and said there was nothing wrong with it. When I complained loudly and long enough they wrote off half but there should never have been any charge.
Sorry for the long write up but lots of negativity to share about this service department. Avoid them at all costs! This is not typical in my experience of Honda quality. I wouldn't trade my Odyssey, Accord, and Fit fir anything other than other Honda vehicles. I can't help feeling that if Honda Canada was aware if the lack of quality at the dealership they would have to answer for it. Just realized not surprisingly I've never been asked to complete a customer sat survey for these guys. Go figure.