Got a response from corporate people, they immediately set up an appointment to remedy the situation, a sure sign of a very good company, of providing the right service for their client. Gene Higginbotham and Tony Amato came in 15 minutes before the scheduled appointment and immediately went to work to correct the discrepancies from the previous work done, 2 very professional people of the highest caliber who takes pride in their work and the very essence of customer satisfaction creed...thank you very much Tony and Gene(ADT corporate leaders are you listening?????this are the kind of people to keep) I will therefore delete my one star rating just to be fair. Before leaving they double check everything to my satisfaction, good job guys, keep up the good work