Had my first experience with Dean's auto back in January. Spend just over $400 to get a coolant leak fixed. Everything was great until my car broke down a month later. I popped my hood, only to see the top of the coolant outlet connector they replaced had blown off. I had coolant everywhere. I called Dean's to tell them what happened and they said they would fix their mistake no problem. They replaced the part but when I went to pick up my car, they told me I had a horrible coolant leak. I explained that's what I had gotten fixed back in January. They told me it was going to cost me more money for them to figure out where the leak was coming from. I refused to let them touch my car. I brought it to another mechanic to find out the "leak" was a $2.00 fix. A metal clamp that holds the hose in place was loose. If the mechanics at Dean's can't spot a loose metal hose clamp, I wouldn't trust them with a simple oil change. Before I left Dean's, I asked the manager to write down my number and have the owner call me. I have yet to receive a phone call.