My wife and I just tried Shake Shake for the first time and wow are we disappointed! We wanted delivery so we used Door Dash and everything we ordered was incorrect and ice cold. I can forgive the lettuce that they added even though we requested none but the diced onions on the hot dog meant scrapping off all the relish and celery salt. So disappointing, as was the custard. When we called the restaurant to speak with the manager, we were once again disappointed as there was only an answering machine, who does that!! We will wait and see if we get a call back. For this price the serving size was terrible as was the overall experience. Want to like them but right now, it a no.