I have been in Rod Works twice and each time I was disappointed. The decor that Rod Works offers is just Ross finds remarked and overpriced. The staff needs some serious lessons in customer service. I was never greeted, asked if I was looking for something in particular or thanked for my purchase (don't worry I wont be purchasing anything from there again). On my last visit I asked if I may set a breakable item at the counter that I wished to purchase so that I could continue to shop and was regarded in a snotty tone by a woman standing behind the counter that she "didnt work there". I get the impression that this store is just a hobby for some spoiled housewife who's husband has a real job and instead of taking care of her home and children she sits behind the counter of her store gossiping and ignoring customers. If I want to be treated poorly and be ignored Ill just shop at Walmart. More than likely I will find the same items for sale at a fraction of the cost.