DO NOT BUY A CAR HERE!
I posted this on Google and want to make sure to reach Yelpers as well to help them avoid the same mistake I made. Avoid City Chevrolet at all costs.
Absolute worst experience ever - and I don't even own the car anymore. I leased a 2013 Equinox in March 2013. In 2016, when the lease was almost over, I wanted to purchase the car. I asked the salesman for DAYS to let me know what information he needed to expedite my time in the store, and he (nor anyone else that I called) was able to answer. After spending 3 hours in the store, he finally came up to me and said "this was all I needed, honey" and pointed a few account numbers. The exact information I had been asking to provide for me. Condescending jack***.
The real awful part of it all is their own paper work error. My last car automatic withdrawal for the lease should have come in July 2016. I bought the car in June, so I assume someone, somewhere reported to GM Financial that the terms and conditions had changed because the payment was never withdrawn (I didn't go in and change anything on my end). Come to find out in January, City Chevrolet took my bank's money for the buy out, but waited over a month to pay GM Financial. So I have a credit report with 16 years of perfect credit, and one late payment. I called the credit bureau, and they said they would fix it, but now I am finding out the City Chevrolet disputed the claim. I have been calling them for weeks now to fix it, but they won't even call me back. They are completely incompetent, self-motivated, condescending jerks. I wouldn't buy a car here for half price. It's not worth the annoyance of having to deal with people that clearly have NO clue what they are doing with even the most basic car functions.
DO NOT BUY A CAR HERE!