I have been to this spa two times. I have only had a manicure and pedicure. I can tell you that I will never go anywhere else for a mani/pedi. This salon is so cute and everyone is friendly. I used to go to the Asian salons however, they can be rude and fast paced. This place is relaxing, comfortable, and the staff is super friendly. Everyone is talking and in conversation. My mom and I went for manicures and we both had great services. I went the other day for a last min pedicure, could only have enough time for a quick "on the goal pedicure" but I felt I got my money's worth. I have a regular esthetician I see so I probably won't ever get a facial there but I am definitely going to try out a massage. The products are pricey and considering I have a cosmetology license, I usually never buy products from a salon when I can get them for cost but none the less, they seem to have great products.