We first stopped here a few weeks ago and have been back 2 more times. The place is very clean. The staff courteous, friendly and polite. And, the sandwiches taste great!
Between the 2 of us, we have tried 3 sandwiches (usually, we split one 8" sub; can't remember what we had on the first visit. But, 2nd visit was a Meatball Sub. And on the 3rd visit, she wanted to try the Hook N Ladder Lite, so I had another 8" Meatball sub all to myself 8) ). But, when we split a sub, the staff brings the sandwich in 2 trays with a slice of pickle for each of us. :o
But, I was surprised to see some complaints about the cost. For what I get at Firehouse subs (1, 8" Sub and 2 Small drinks), I usually can only get the sandwich at another place that I go to.
Also, they ask for your name and give you a number, usually (only got a number 2x). Personally, this double-redundancy is probably not needed for the size of the place. But, I can't see taking off anything for it.
Overall, a great place that I'll go to again. I just hope that the shop closest to me is the same way.