This review is based solely on the sh*t service. While the woman taking our order was a sweetheart , the rest of the staff in the kitchen and running the food were an example of the most unprofessional group I have ever witnessed. They were loud, rowdy and laughing at peoples orders (my grandma is picky so she ordered tacos plain).
They messed up the order which seemed to be miscommunication between the staff; but then did not correct the issue. We waited another 10-12 min and finally asked where the new tacos were. They all got up in arms and blamed the poor girl taking the order. Get your staff in check. Worst part; manager was standing there and did nothing!
We love Rubio's normally but based on this review as well as others, they need to get their act together.