I have used Dunn Edwards, specifically this location for several years. I have always had decent service. During my last purchase (last week) I inadvertently ordered the wrong paint color. The ladies I dealt with (bad with remembering names) were great about it. They took the time to look through paint samples to come up with a paint closely matching the color I needed. Even though the paint I had was heavy in the wrong tint they came up with something. No charge for my mess up and when I put up the paint you can't even tell it is wrong. For those who say they are expensive, YOU GET WHAT YOU PAY FOR IN THIS CASE!