When I came in it was super busy. For the small staff on hand, they moved at a steady pace and were very friendly the whole time. I ordered two donuts and a black coffee. The donuts were soft and warm as if just taken out of the fryer. The coffee was hot cheap and good. Trisha, the manager was very visible and friendly as well. Have not had Dunkin Donuts in about 10 years and it's way better than I remember. Great job.