I had a broken windshield with no hope of repair due to chips that had already spread extensively. I also have an insurance policy that doesn't cover glass. I called around and Chris with Car Glass Professionals had the best price on a replacement. I had my reservations - sometimes you get what you pay for and cheapest comes with caveats. Never the less, this windshield was coming out of *my* pocket so I decided to go with them and I couldn't be happier that I did.
When I called back and told Chris that I would like to schedule, he not only honored his quote but went one better and told me he would throw in $100 in Restaurants.com gift certificates! He already had my business - it was just kindness, I have to assume.
The appointment was a typical 3 or 4 hour window, and the installer called when he was about 20 minutes out and arrived toward the end of - but well within - the time window. He was apologetic for this, but I didn't feel there was anything to apologize for. He and his partner arrived and were nice, polite and efficient. A little while later, they were done. They gave me my gift certificates (which I haven't tried to use yet) and left.
The windshield itself is very similar to the stock Honda windshield it replaced and the installation is - as best as I can tell - flawless. I would definitely recommend Car Glass Professionals or use them again myself!