My boyfriend and I were on our way home to LA from Vegas on a Sunday at 5:00 when our car broke down. By the time we were able to get a tow, practically everywhere was closed, and the Pep Boys was about to close at 6:00. We got there at 5:45 and they determined we needed a new alternator, which was going to take them an hour. They all stayed late to help us fix it, even though it was a big job, so that we could get home safely that day and back to work on Monday. So grateful!!!!