My family and I are regulars at this Barro's, and tonight our loyalty ends. Called an order in and after the promised 20 mins for pickup I proceeded to pick it up. They took my payment, said it was almost ready. After 50 minutes total I walked out with no pizza. Not only that, the men in the kitchen had obviously not started it. The girls working there couldn't think to ask where the pizza was?!??!! And the manager was so unprofessional. Never offered to make it right and I HAD to ask for my money back. Will never be coming back. You all should consider hiring competent people to run the business.