I paid sixty dollars, plus tip, to have stylist Tatiana M color my hair. I described what I wanted and she pulled up a picture. So her understanding was fantastic. Sadly her execution was abysmal. I ended up with three shades of purple hair instead of the grey platinum envisioned. Although we talked, by the time Tatiana offered to attempt to fix the job, I had more than a quarter inch of growth and had to fix it myself--which I did in one session, at home, with dye and a mix of toners. For six bucks.
I gave her the opportunity to make this right, and she didn't jump on it. Moreover, the manager, and Tatiana, were perfectly wiling to take my money and let me walk out of that studio completely dissatisfied.
This type of service does not allow me to recommend them to anyone. Tatiana was great, but I had live with horrid hair and pay 60 dollars plus tip for the lesson. Perhaps I should have been more assertive. However, I think the words, "I am not happy with this work because it is three shades of dark purple." are sufficient