I work close to this location, once and a while I stop to take lunch with me. Most the time its a pleasant experience. 7/18/2013 I stopped in because I had a coupon for a BUY ANY FOOT LONG sub and 30 Oz drink get ANY FOOT LONG equal or lesser price free. I asked for the Cold Cut Combo, then was told that didn't qualify. I then asked if I could get a more expensive sandwich and have the cold cut as the free sandwich, again denied. after the third sandwich denial I asked what I could get. I attempted to call the customer service line, but have had no returned calls. So if your not worried about deals this is the place to go, but if your avoiding locations that FALSE ADVERTISE this company does that.