This is an honest review, I am not just jumping on the "screw the VA" bandwagon. I showed up for a blood draw at 7:00AM, before the lab even opens and there was a gigantic line. First you have to draw a number to even be checked in and then you have to wait until your number is called to go back and get your blood drawn. From 0700 to 0723, I waited to check in. Once that was done I waited from 0723 to 0952 to be called back for my blood draw. The blood draw itself took under 40 seconds total.
On February 17th, 2015 I called and wanted to schedule a Dr. appointment because I was not feeling well. They called me back and said that the next available appointment was today, April 1. I accepted this appointment, having no other choice. As I pulled in this morning and experienced a minor miracle, finding a parking space, I received another call that said that she had called in sick, no I could not see another doctor but her next available appointment was April 22. Having no other choice I accepted this new appointment.
I receive prompt, good-quality mental healthcare at the VA from the OIF/OEF/OND clinic but the rest of the hospital is poorly organized, poorly run, and overwhelmed. If this was a civilian doctor, I would be finding another healthcare provider.