I am the owner of The Tennessee Grill in Anthem Arizona. We had a complete drain clog preventing us from opening our business. We called a local company that claimed they had the issue fixed. Within 48 hours, the problem was worse. Because we had to shut down, I was frantic to find someone that could come out right away. Since we are a commercial building, it takes a special plumbing company with commercial equipment. I first spoke with Lisa at Drain Squad. Within minutes I knew I was speaking with a professional, knowledgable plumbing company. Lisa then had Ray, a technician, call me. Ray spent 20 minutes with me on the phone walking through my "symptoms." Once he understood the issue, he drove over 60 miles to get to our restaurant. And, not only did he fix the issue, he fixed a few other issues he found for no additional charge. They have my business for life.