U-Pack was quite an efficient way to move across the nation. Almost everything you need to know is covered in the instructions/videos. The locks for the bulkhead that I purchased at the hardware store (Master Locks) with 2" shaft were not the proper diameter because they had a special octagon shape to prevent cutting. Also using the text message to let them know they could pick up did not get received but when I phoned to confirm they still had the predetermined pick up scheduled.
Not a thing was broken. Delivery drivers were great. What a relief to save $$ and not drive a truck. I had 23' of house ~ whew. Thank you U-Pack!