Today (3/22/17) has by far been my worst experience at the tempe kneaders. First no employee would even acknowledge the line building up at the register, and once I finally got to place my order, it took nearly 30 minutes get my order of French toast to, and when it arrived, it was cold and had likely been sitting out for a while. If you want good service and warm food, go to the one in Gilbert but don't bother with this place. I give it a two because they did remake my food (which only took about 5 minutes)