We lived there for 7 months in a 2BD 2BA.
PROS:
- our apt was very nice: nice hardwood, tall ceilings, big rooms and closets
- amenities: the pool. The gym is nice but should be upgraded with the latest fitness accesories (see CONS)
- maintenance staff : friendly and efficient.
- location: within walking distance to Harris Teeter, library, bars and restaurants.
- parking
- netflix
- recycling on site
CONS:
- expensive rent.
- no concierge
- valet trash and cable : they make you pay for it even if you do not want it. Valet trash and cable added an extra $100 to our monthly rent.
- noise level : it is very close to the highway AND the railroad tracks.
- office staff: very nice on the surface but they will not give any concessions on anything. They are worse than bureaucrats and not at all understanding. It felt like they were very greedy and just wanted to rip us off. Talking to them was like like talking to a wall.
- Recycling trashcans: constantly overflowing.
- the home theater room: The remote was not working properly on the few occasions I used it.
- considering the price they charge, the gym should have a stairmaster. It should also include more fitness items such as a medicine ball, a stability ball, a pilates ring, kettlebells, a bodybar, etc. Also, blinds need to be put up in the gym so that the sun can be blocked off.
Overall, we liked living there but hated dealing with the uncompromising office staff. Free cookies don't cut it, they need better customer service and more flexibility. It felt like once you've signed the lease, they will go after every dime they can get.