We decided to call Ben after finding him on Yelp, definitely glad we did.
Ben was responsive and reliable but I am mostly grateful for his honesty. He didn't try to "upsell" me on chemicals or products (some pool cleaning guys make you feel like you're at a sketchy auto shop).
He's friendly and the advice and information he gave me during my initial call to request his pool assistance made me feel like my pool was in good hands.
When I called him, I told him my pool looked like a stagnant pond and he recommended I use chlorine to help get the pool-restoration ball rolling before he was able to arrive. He told me how much it would cost, where to get it and how to use it, and recommended against using shock to save $.
I've worked with a lot of different pool cleaners in the valley and his prices have been the most competitive.